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E-Commerce
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Truechoice

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TrueChoice Solutions specializes in real-time preference analytics, aiding businesses in understanding customer choices.

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“Horizon Labs vastly increased our visibility into technical workflows and capacity to achieve projected outcomes. They have a fast and reliable team with exceptional integrity and commitment to doing a good job. Thanks horizonlabs!”
Marcus Ellison
Chief Technology Officer

Client Overview:

TrueChoice is a zero-party data analytics company that works with large corporations like Ford and McDonald's, collecting customer and employee feedback through questionnaires.

Challenge:

With a team of five software engineers, TrueChoice needed to enhance the productivity and efficiency of their technical team. They required guidance in setting up processes, managing technical debt, and transitioning from a single-tenant to a multi-tenant architecture.

Solution:

  • Served as a fractional CTO to oversee and mentor the technical team.
  • Implemented processes to distinguish between product roadmap features and custom development requests.
  • Guided the restructuring of their codebase to improve scalability and maintainability.
  • Transitioned their system architecture from single-tenant to multi-tenant, allowing better resource utilization and client segregation.

Results:

  • Improved team productivity and streamlined development processes.
  • Enhanced the scalability of their platform, positioning them for future growth.
  • Clarified project scopes, reducing technical debt and focusing on core product development.

Technologies Used:

  • Frontend: React
  • Backend: Node.js, Java

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