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E-Commerce
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Truechoice
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TrueChoice Solutions specializes in real-time preference analytics, aiding businesses in understanding customer choices.
Website:
LinkClient Overview:
TrueChoice is a zero-party data analytics company that works with large corporations like Ford and McDonald's, collecting customer and employee feedback through questionnaires.
Challenge:
With a team of five software engineers, TrueChoice needed to enhance the productivity and efficiency of their technical team. They required guidance in setting up processes, managing technical debt, and transitioning from a single-tenant to a multi-tenant architecture.
Solution:
- Served as a fractional CTO to oversee and mentor the technical team.
- Implemented processes to distinguish between product roadmap features and custom development requests.
- Guided the restructuring of their codebase to improve scalability and maintainability.
- Transitioned their system architecture from single-tenant to multi-tenant, allowing better resource utilization and client segregation.
Results:
- Improved team productivity and streamlined development processes.
- Enhanced the scalability of their platform, positioning them for future growth.
- Clarified project scopes, reducing technical debt and focusing on core product development.
Technologies Used:
- Frontend: React
- Backend: Node.js, Java
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