truechoice startup horizon labs
E-Commerce

TrueChoice

TrueChoice Solutions specializes in real-time preference analytics, aiding businesses in understanding customer choices.

TrueChoice product screenshot built by Horizon Labs

Case study

Problem

TrueChoice is an e-commerce analytics company (zero-party data collection for retailers and enterprises).

TrueChoice’s 5-person tech team needed help scaling their analytics platform. Their architecture was single-tenant and the codebase unwieldy. They needed clearer processes and better scalability for future growth.

Solution

Horizon Labs acted as a fractional CTO and technical advisor:

  • Established agile processes to separate core product features from custom work.
  • Refactored the codebase for maintainability and performance.
  • Re-architected the system from single-tenant to multi-tenant, enabling better resource usage per client.
  • Guided hiring and tech planning to improve team productivity.

Outcome

Post-engagement, TrueChoice achieved higher velocity. The multi-tenant design reduced infrastructure costs per client and made onboarding new customers faster. CEO Marcus Ellison reported greatly improved visibility and confidence in the development pipeline.

Features & Tech Stack

Provided fractional CTO leadership and migrated platform from single-tenant to multi-tenant architecture.

React (frontend), Node.js and Java (backend).

“Horizon Labs vastly increased our visibility into technical workflows and capacity to achieve projected outcomes. They have a fast and reliable team with exceptional integrity and commitment to doing a good job. Thanks, Horizon Labs!”
Marcus Ellison

Marcus Ellison

CEO

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