SaaS

OpsCore Command Center

Centralized SMB field operations dashboard with mobile technician dispatch, customer ETA SMS alerts, and QuickBooks sync.

OpsCore Command Center UI preview

Case study

Problem

Field trade contractors lose 15+ hours weekly managing technician routes across paper work orders, phone calls, and manual spreadsheet invoicing.

Key scoping bottlenecks solved:

  • GPS fleet route optimization and intelligent job assignment based on van inventory
  • Offline-capable mobile technician interface operable with one hand in the field
  • Digital customer sign-off on billable hours with instant Twilio SMS arrival alerts
  • One-click automated invoice creation and payment sync to QuickBooks Online

Solution

Horizon Labs scoped a centralized dispatch map and responsive mobile field app eliminating double-entry bookkeeping and dispatch delays.

Delivered as a 30-day fixed-price sprint demo.

Outcome

Delivered in a 30-day fixed sprint ($10,000–$15,000 ceiling). Unified field trade operations into an offline-capable mobile technician interface with real-time Mapbox dispatch routing and one-click QuickBooks invoice sync.

  • Eliminated 15+ hours weekly of manual paper work order management
  • Twilio SMS arrival alerts with digital customer work-order sign-off
  • Automated invoice reconciliation and direct sync into QuickBooks Online

Launch Interactive Architecture Prototype →

Features & Tech Stack

  • Stage 1 — Central Dispatch Map: Mapbox fleet monitoring with traffic-aware turn-by-turn routing.
  • Stage 2 — Mobile Technician App: Offline-capable job briefs, customer service histories, and parts lists.
  • Stage 3 — Digital Customer Sign-Off: Billable labor hours approval and digital signature capture.
  • Stage 4 — 1-Click QuickBooks Sync: Instant push to QuickBooks Online as a finalized, reconciled invoice.

React + PostgreSQL + Twilio SMS + QuickBooks Online API + Mapbox

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