Curtsy

Marketplace growth usually breaks systems in predictable places: search, listings, checkout, and operational tooling. As volume increases, small inefficiencies compound into user churn and support burden.

Problem: Curtsy needed engineering capacity to keep the marketplace running smoothly while continuing to ship improvements—without slowing down growth initiatives.

Solution: Horizon Labs embedded product-minded engineering support to address stability and iteration velocity. We prioritized work that reduced friction in core user journeys and lowered operational overhead for the team.

Outcome:

• Improved reliability across high-traffic flows
• Faster iteration cycles for product changes
• Reduced operational burden through targeted tooling and fixes

Implemented Work:

• ‍‍Marketplace flow stabilization
• Performance improvements
• Bug backlog reduction
• Instrumentation to identify drop-off points