Sharetribe FAQs

A hosted marketplace platform you can launch without code, then extend with code when you outgrow no-code limits.

Product sales, rentals, and service bookings. The Web Template ships with “Purchase” and “Booking” transaction flows that you can tailor.

No. Sharetribe hosts the backend, search, and default web app. You add a custom domain on Live, starting from Pro.

“Go” and “Flex” were retired. The new Sharetribe replaces both: launch no-code, extend with code, and scale.

The plan table shows four tiers (Build, Lite, Pro, Extend) and what unlocks at each stage (custom domain on Pro, SSO on higher tiers, etc.). Pick the lowest tier that fits your launch needs; you can upgrade later.

Sharetribe bills additional usage “per initiated transaction.” Use that for cost modeling if you expect high inquiry volume.

Yes. Sharetribe gives you Test and (if you code) Dev, plus a Live environment when you launch. Treat Test like a preview of Live.

Code changes flow Dev → Test → Live. No-code changes flow Test → Dev & Live. Keep Test and Live in sync to avoid surprises.

User/listing/transaction data do not move across environments. Plan content and config in Test, then copy settings to Live.

Test uses a mysharetribe-test.com URL. Live uses mysharetribe.com or your custom domain (from Pro).

Stripe Connect or similar gateways power marketplace payments and split payouts. You can connect multiple payment options for your customers.

Payout availability depends on your preferred payment provider's supported countries. Ask us to verify their API documents before you commit to a provider.

Payout timing follows your transaction process. The default “Purchase” and “Booking” flows show when holds, captures, and releases happen.

Out of the box, Sharetribe is built around Stripe. You can remove Stripe and implement something else with custom code and a custom process.

Yes. For listing fees and memberships, use your preferred payments gateway and automate approvals via Zapier. Commission and minimum-commission logic is configurable. Subscriptions to sellers are possible with custom flows.

Very. Listing/user/transaction schemas support enum, multi-enum, numbers, booleans, and text. You can define filters in Console or via CLI.

Yes. Edit the transaction process and its emails with the CLI, push a new version, and point your alias to it.

Yes. The default booking flow ships ready; you can tailor availability plans and emails.

Yes. Turn on “Approve users who want to join.” Pending users can be limited until approved.

Yes. Enable “Listing approval” to review each listing before publish. You can also automate approval based on fees with Zapier.

Yes. Private mode hides listings and profiles from non-authenticated users and enforces access via the API.

Email/password is standard. You can enable social logins (Google, Facebook, LinkedIn). Business SSO is available on higher tiers.

Yes—see pricing table for SSO availability by plan.

Sharetribe handles built-in and transaction emails. Users must verify email before they receive notifications to reduce bounce/spam risk. We can also integrate any mailing system with an API.

Yes. Edit text in Console. Edit built-in email HTML in Console. Edit transaction email templates with the CLI.

Export users or use Zapier to sync to email tools (e.g., Mailchimp, Sendgrid). Sharetribe doesn’t send newsletters.

You can configure outgoing email sender and domain in Console. Follow Sharetribe’s guide for best deliverability.

Yes. Sharetribe generates a sitemap index and handles robots.txt for Test/Dev/Live appropriately.

Yes. Use the SEO & Social settings to control titles, descriptions, and Open Graph images.

Yes. Verify ownership and submit your sitemap using Sharetribe’s Search Console guide.

Mapbox by default, with options for Google Maps and custom providers.

Pages, marketplace texts (UI copy), email texts, branding, and layout options.

English, French, German, Spanish ship out-of-the-box. Multi-language UIs beyond one language require code customizations; emails support one translation file at a time without code.

Yes. Triggers for users and transactions. Actions to approve listings, show users/listings/transactions, and more. Keep separate Test and Live connections.

Yes. Marketplace API for the app, Integration API for trusted backend jobs with rate limits and full data access.

Yes. Export from Console and via the Integration API. Use exports for backups, analytics, or email tools.

Yes. Sharetribe runs guided migrations from Go and from external platforms with a test run first.

Test and Dev use Sharetribe test URLs. Live uses mysharetribe.com or your custom domain (Pro+).

Yes. Use Console for branding and layout. Deep theming happens in the Web Template codebase.

We scope your marketplace, set up data schemas and filters, customize the transaction process, implement payments and fees, wire analytics/SEO, ship the first cohort-ready version, then extend with code where needed. We also handle Zapier and API integrations you’ll need to run operations at scale. (We’ve built and migrated multiple marketplaces on Sharetribe since 2021.)

Two weeks to pin down schema, copy, and flows. Four to eight weeks to ship a working marketplace on Test and go Live. Post-launch we iterate on search, onboarding, and monetization. (Your mileage varies with catalog complexity and custom code.)