LEGAL · LAST UPDATED 2026-05-12

Privacy Policy

How Horizon Labs collects, uses, and protects your personal information. This policy applies to data collected via horizon-labs.co and our proprietary services.

Overview

Horizon Labs is committed to protecting user privacy through this policy, which applies to data collected via the horizon-labs.co website and our proprietary services. The policy explains when and why personal information is collected, how it is used, and the conditions under which it may be disclosed.

Accessing your personal information

You can view or edit your information by emailing info@horizon-labs.co. You may opt out of newsletters and promotional communications, though mandatory service communications may continue unless you unsubscribe.

Collection of personal information

Horizon Labs collects information when users subscribe or sign up for events, including name, email, job title, company, address, and phone number. We also gather demographic data and website usage information like pages viewed and links clicked.

Automatically collected information

We automatically collect server logs containing IP addresses, cookie data, and requested pages. Usage statistics are typically analyzed in aggregate form. We use Microsoft Clarity and Microsoft Advertising for behavioral metrics and session replay to improve our products and marketing.

Use of cookies

Cookies are used for traffic analysis and do not directly collect personal information, though cookie data may be combined with other personal data. You can disable cookies in your browser settings, though this may prevent full access to our services.

Uses of personal information

Personal data is used to operate and improve services, customize advertisements, perform analysis, reduce repetitive data entry, and communicate with users. Information may be stored and processed internationally.

Sharing personal information

Data is shared only with user consent or as follows:

• Agents — third parties performing tasks on Horizon Labs' behalf. • Business transfers — personal information may transfer during acquisitions or asset sales. • Legal protection — information released when reasonably necessary for legal compliance, agreement enforcement, or protection of rights.

Data sharing and benchmarking

By accessing our services, you participate in anonymous data sharing that helps improve our products and enable account benchmarking.

Security

Personal information is stored using industry-standard practices including firewalls, encryption, and SSL protocols. No security system is impenetrable, and you should never share your passwords.

Security breach policy

In the event of unauthorized access requiring notification, Horizon Labs will contact affected individuals and regulatory authorities via email or mail promptly, unless law enforcement determines that notification would impede an investigation.

Children's information

Our website and service are not intended for children, and Horizon Labs does not knowingly collect personal information from minors.

Third-party advertisements

Ad servers may place persistent cookies to recognize computers and compile information about ad interactions. This information may be used for targeted advertising across participating websites.

GDPR compliance

Under the General Data Protection Regulation (effective May 25, 2018), EU citizens have rights to:

• View, edit, and request deletion of collected personal information. • Request data transmission in a machine-readable format. • Receive information about data processing practices. • Request cessation of direct marketing uses. Contact info@horizon-labs.co to exercise these rights.

CCPA compliance

California residents (under the California Consumer Privacy Act, effective January 1, 2020) have rights to access and data portability — disclosure of collected personal information categories, sources, collection purposes, and third parties with whom data is shared — and to deletion of personal information, subject to certain exceptions.

Users may also opt out of advertising by visiting https://app.retention.com/optout. Contact info@horizon-labs.co to exercise these rights.

Policy comments and modifications

Horizon Labs welcomes questions about this privacy policy at info@horizon-labs.co. We may modify this policy at any time, effective immediately upon posting. Continued use constitutes acceptance of changes.

LAST MODIFIED: APRIL 5, 2024